Return policy
Our Commitment
At styleglowshop.com, we strive to ensure you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.
Return Period
You have 30 days from the date of delivery to initiate a return. Please ensure that the item is unused, in its original packaging, and includes all tags and accessories.
How to Return an Item
To return an item, please follow these steps:
- Contact our customer service team at [email protected] to initiate the return process.
- Provide your order number and reason for the return.
- Once approved, securely package the item and send it to the designated return address provided by our team.
Refunds
Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within a certain number of days. Please note that shipping fees are non-refundable.
Exchanges
If you wish to exchange an item for a different size or color, please contact us. We will guide you through the exchange process.
Non-Returnable Items
Some items are non-returnable, including:
- Items that have been worn or used
- Custom or personalized products
- Gift cards
Contact Us
If you have any questions or concerns about our return policy, please feel free to reach out to us at [email protected].